Digitising the grievance process ALPHA

Project details:

Organisation London Borough of Hackney
Department Corporate
Collaboration Level Share Ideas
Budget £0K > £50K
Key Contact Susan McFarland-Lyons
Project contact points
Phase start 11 June 2018
Phase Estimated end 31 December 2018



To allow complainants to log grievances and investigating officers, HR and Heads of Service to manage and report on grievances through a digital portal.


  • Contributed Matthew Cain
  • Contributed Susan McFarland-Lyons

Status Updates

12 October 2018

  • This week we’ve been getting Dev estimates. Read more here https://plus.google.com/107148884512985719281/posts/fhMBFHukRkR

08 October 2018

  • We've pretty much finished the wires and are now looking at development estimates. See for more: https://plus.google.com/u/0/107148884512985719281/posts/2sFT8xkyNsy