Neighbourhood working DISCOVERY

Project details:

Organisation City of Westminster Council
Department City Management, Growth Planning and Housing
Collaboration Level Share Ideas
Budget £250k > £500k
Key Contact Marta Pocztowska
Phase start 01 November 2018
Phase Estimated end 03 May 2019

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Description

We are developing a new mobile working platform for a new set of enforcement and inspection staff across WCC. Previous professional vertical teams are being replaced with neighbourhood-specific more general staff who know the local area very well and can still undertake specialist tasks through use of mobile applications and seamless access to backoffice expertise. This is also driving changes in our backoffice system and workflow configurations and additional resource/scheduling capabilities, not currently available within our platform.

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Status Updates