|Organisation||Buckinghamshire County Council|
|Collaboration Level||Share Ideas|
|Budget||£0K > £50K|
|Key Contact||Ben Unsworth|
|Phase start||01 November 2018|
|Phase Estimated end||28 February 2019|
It can be difficult for our users (staff and schools) to find the HR information and advice they need. A lot of people try self service, but end up calling the service desk with relatively simple requests.
We know that we are not making the best use of modern technology. We want to move from manually handling routine HR requests to a self service model supported, where appropriate, by automated HR processes.
Primary research is complete. Final research outputs are being prepared.