|Organisation||London Borough of Southwark|
|Department||IT & Digital Services|
|Collaboration Level||Share Ideas|
|Budget||£0K > £50K|
|Key Contact||Emma Brett|
|Phase start||02 July 2018|
|Phase Estimated end||26 October 2018|
Over 50% of Pest Control enquiries in Southwark are follow-ups, or requests for information. Fewer than 10% of all enquiries come in through our online form. To understand how to design a better pest control service for customers, we are undertaking a discovery exercise.