| Organisation | London Borough of Brent |
| Department | Community and Wellbeing |
| Collaboration Level | Open To Conversation |
| Budget | £0K > £50K |
| Key Contact | Joanna Little |
| Phase start | 01 January 2018 |
| Phase Estimated end | 31 January 2019 |
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Use of a chat bot on the Brent Council website to help residents with queries about their landlord licencing application.