|Organisation||London Borough of Waltham Forest|
|Department||Finance and Governance|
|Collaboration Level||Share Ideas|
|Key Contact||Nohaila Alavi|
|Phase start||01 July 2018|
|Phase Estimated end||31 July 2019|
In essence the solution removes the data and VOIP network from scope for PCI, enabling residents to pay in real time during the call using their telephone keypad, which suits both end call and mid call booking processes.