|Organisation||North East Lincolnshire Council|
|Collaboration Level||Open To Conversation|
|Budget||£50K > £100k|
|Key Contact||Dave Morton|
|Phase start||07 December 2018|
|Phase Estimated end||29 March 2019|
This is a join project between North East Lincolnshire Council, GDS GOV.UK Pay team, Publica Group, Oxford City Council and Allerdale Council.
Local authorities should use GDS GaaP products; GOV.UK Pay has processed >£93m, yet Local Authority adoption is slow to adopt with concerns about if GOV.UK Pay can become their sole e-payment system.
The GOV.UK Pay contract model is financially beneficial for local authorities but their feeling is that challenges & integration costs with legacy finance systems are key adoption barriers. Currently integration is done by each local authority, and we’d like to explore how Local Authorities &GOV.UK Pay can make integration easier & reusable together.
New Blue Badge service uses GOV.UK Pay; over 100 local authorities will need to get GOV.UK Pay reporting into their systems so this is relevant & timely.
6 councils & the GDS GOV.UK Pay team will collaborate to understand:
We polled Localgov Slack to gauge key system providers & identified collaborators that were using those key systems.
The current cost of the problem
Economies of scale for all 400+ UK council’s at a nominal £10,000 p.a. saving each for an e-payment provider mean that recurring annual savings could run to over £4m.
There are 207 local authorities who collectively administer 1 million blue badges per year. Only 12% offer online and where this is offered 69% pay online. This indicates that there is great potential for shift and savings for local authorities as well as an unmet user need.
Income generation and reconciliation done badly has costs in time and resources across all services.
Benefits for the sector
Benefits for customers
Benefits for system providers