Events booking system- search/view/book onto HCC courses and events ALPHA

Project details:

Organisation Hertfordshire County Council
Department Resources
Collaboration Level Open To Conversation
Budget £0K > £50K
Key Contact Samuel Gill
Phase start 12 November 2018
Phase Estimated end 28 February 2019



Developing an HCC events and courses booking system which integrates with payment system (Civica) to provide a seamless user journey for users to search, view event information and book onto events.

Explored alternatives during discovery phase although other products could not meet business needs/integrate with payment system (Civica)/cost effective.

Conducted user research to ensure meeting user needs and intuitive to use.

Minimum viable product is being developed for Adult Family Learning, Libraries and Archive events and courses, although considering future developments including:

Arranging appointments, room and resource bookings etc.




Status Updates