Digital Skills DISCOVERY

Project details:

Organisation Hertfordshire County Council
Department Human Resources/ Web Team
Collaboration Level Share Ideas
Budget Unknown
Key Contact Michael Francis
Phase start 01 March 2019
Phase Estimated end 31 July 2019



At HCC we've got varying levels of digital skills and we need to know what skills staff have to be able to identify any gaps or discover where some people may have digital skills which they don't get to fully utilise in their role and how the council can use the skills it has effectively with the aim of providing better services for our residents.

Next steps:

We're starting with a 10 minute survey and several focus groups to better understand digital needs, confidence and usage, the results of which will be used to work out where the need is and how to properly meet it.




Status Updates