Accessing a Registrar Service at Hackney Council LIVE

Project details:

Organisation London Borough of Hackney
Department Customer Services
Collaboration Level Open To Conversation
Budget £0K > £50K
Key Contact Sachin Rai
Phase start 01 April 2019
Phase Estimated end 31 December 2019



Hackney's Registrar services are currently served through workflows build on an old version of MD Dynamics. The solution in place isn't broken but it's recognised that a better solution could be in place that would meet more needs of our users. 

A procurement exercise has been undertaken and the decision made to purchase Stopford's Registrar Management System (

The solution is being implemented in phases. Phase 1 is the implementation of Births/Deaths, European Settlement Scheme and Certificate Requests. It it anticipated that this will be live by the end of October 2019.

Hackney are using Gov.Notify to fulfill the requirement for a SMS and transaction email service. 




Status Updates