Technology Foundation - Voice and Contact Center DISCOVERY

Project details:

Organisation London Borough of Waltham Forest
Department Corporate development
Collaboration Level Share Ideas
Budget Unknown
Key Contact Stephen Battle
Phase start 28 August 2018
Phase Estimated end 31 August 2020

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Description

Upgrade existing voice and contact center technology to cloud-based solution to enable new ways of working across the council. This is aligned to other dependent projects in the TFP (i.e. cloud, M365, networks).


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